Have you ever shared underwear with your colleagues? My guess would be no. Well, until 2001, Disney cast members were required to share underwear. The reason for this is that many of the costumes include special undergarments, like tights and bike shorts. According to some employees, the undergarments weren’t always clean when they received them. As a result, some cast members allegedly contracted lice or scabies. Disney kept quiet about the situation, but they did change the rules after being exposed. Cast members are now permitted to take their underwear home and wash it themselves.
Underwear isn’t the only part of the costume that’s regulated. There are even rules for Mickey and crew when it comes to crewnecks. Disney requires costumed cast members to wear a plain white crewneck or v-neck shirt under their costumes. The shirts must have a traditional neckline, which considering the fact that you can barely see them under the costumes is quite absurd. Similarly so, they have a rule for non-costumed cast members which holds that they can wear any solid color shirt that matches their outfit. Although several cast members reported to have contracted lice from the undergarments, there are actually strict cleaning policies when it comes to washing the costumes. Disney requires costumed characters to drop off their costumes for cleaning after every shift. Every day, cast members who wear costumes pick up their costumes from a building which houses 15,000 costumes and drop them off at the end of their shift. For this reason, even though many employees wear the same costume every day, they aren’t necessarily in the same costume that they had on the day before.
The 3 O'clock Parade
Cast members have laughed about the most common question they get asked at Walt Disney World. They often get asked “What time is the 3 o’clock parade?” It's a hilarious mistake that a lot of people accidentally make. Cast members aren't able to forget the time of the daily parade and its route, even after quitting.
Unfortunately, the daily parade can sometimes result in fatalities. In 2004, a cast member was killed by a float during an afternoon parade. This happened in Orlando's Magic Kingdom park. The fatality was the result of a tragedy and not rules being broken. The Cast Member who had been killed in the incident had been an employee of Disney for eight years. Another accident in the parks ensured in 1999. An employee of Magic Kingdom Skyway fell to his death from the ride he was managing. The Skyway ride was permanently shut down later that year.
There are Some Perks
You can probably tell by now that being a cast member is hard work. Luckily, Disney rewards its employees with some pretty awesome perks. For starters, cast members get free admission on their day off. While that's a pretty cool perk, I can't imagine many cast members are running to their workplace on their day off.
Another cool part of being a cast member is that you get discounts on food, beverages, and merchandise, plus discount cards for your family and friends. This is all true if you follow this next secret rule of Walt Disney World. We are sorry if this next secret ruins some of the magic of Disney world for you.
There's No Such Thing As “I Don’t Know”
How many times throughout the week do you find yourself saying the words "I don't know." Well, probably a lot! If you ever become a Disney World Cast Member, you'll need to train yourself out of the habit of saying those words. Cast Members must either provide guests with an answer or be able to direct them to somebody who can answer the guest's question.
Considering the extensive training that employees have to go through, they most likely know the answers to practically all questions. Coming up next, see how Cast Members must point their fingers.
The Iconic Two-Finger Point
All cast members must use two fingers while pointing, or basically, guide guests using an open palm. The reason for this is believed to be that Walt Disney wasn’t a fan of people making hand signals or gestures with one finger. He felt that guests that this could be translated as rude to guests.
However, it is also reported that the real reason arose from Walt's smoking habits. In most photos of Walt pointing to various attractions, he's actually has in place a cigarette in between his two fingers. The cigarette was airbrushed out by Disney because it's no longer socially acceptable to smoke. So now, the pictures make it appear as though Disney pointed people in the right direction using two fingers.