Cast members go through extensive training in how to speak to each other as well as to guests. One thing they are prohibited from uttering the word “vomit.” If a guest has an accident on or during a ride, a cast member gets on the radio and says “Code V.” The last thing they’d need is for another guest to get sick at hearing the word “vomit.”
There is another secret lingo which cast members use to alert each other about ride difficulties and other mishaps. A “Code P” means someone accidentally urinated in the park and a “Code H” means that a parade horse pooped in the park.
No Posting about Work on Social Media
Disney cast members can post on their Instagrams and Facebooks as much as they want... off the clock. When they're at work, they're strictly forbidden from using social media and personal electronics. And off the clock, they are prohibited from talking about their jobs on social media at all. You might think that with more than 50,000 cast members, then it is difficult to keep track of everybody off the clock. But, Disney has a lot of power and people working for them, and they are very aware of what is said about them online. This is all part of Disney's intentions to keep up the magic and their image, however a lot of workers feel that it's very restrictive.
In one very public case in 2016, a Disney employee was fired for posting a photo of a sign which advised other employees how to respond when asked about alligators. The sign read ““If a guest asks if we have gators in the water around Tom Sawyer’s island (or any other bodies of water), the correct and appropriate response is, ‘Not that we know of, but if we see one, we will call Pest Management to have it removed.’ …Please do not make jokes with our guests about this.” It's no surprise that the Cast Member got the boot for publicly sharing this information.
No Selfies!
Disney is very strict about this next rule. If Disney catches you taking pictures in your costume, you can consider yourself unemployed.
Disney execs put their foot down with this one and there's no getting off the hook. If they find out that you took selfies backstage, you can kiss goodbye to the Magic Kingdom.
The Smellitizers
Have you ever noticed and wondered why some parts of Disney World have specific smells? Well, like everything else at Disney World, there is a reason for this. There are special machines called smellitizers that are scattered throughout the park. These machines distribute specific scents throughout the park like fresh baked cookies on Main Street. Now isn't that a good way to lure you into buying some fresh and delicious cookies in the park? Apparently, there is a shop outside of Disney called Anthology Candles that sells perfumes which mimic the scent of some of Disney attractions. Animal Kingdom, Main Street Bakery, and Belle’s Library, anybody? I might just have to buy some for my house.
Another smelly fact- Wearing heavy costumes and being in the hot sun is a recipe for a smelly disaster. For this reason, Disney's employee 'bible' called The Disney Look states “Due to close contact with Guests and fellow Cast Members the use of an antiperspirant or deodorant is required.
There's a Secret Store
When a guest loses an item or leaves it behind at Walt Disney World, employees make a big effort to reunite the item with its owner. One guest whose daughter lost an engraved pocket mirror posted about it online. She shared that they called about the mirror the day after losing it. She boasted about how kind the person was on the phone and that they were immediately able to verify that the mirror had been found. They wrapped the mirror carefully and mailed it right to their house. Her daughter was so appreciative of this that she ended up becoming an ever bigger fan of Disney because of their kind treatment.
When a guest loses an item, it is kept for a certain length of time to give the owner a chance to retrieve it. If he doesn't, then the item is sold to cast members in a special store. All of the profits made from the items go to charity. This just proves that Disney World is truly the most magical place on earth.